Cenvi vs Tripleseat, for venues, halls and facilities
Pricing and fees re-checked against each provider’s public pricing page.
The same proposals, BEOs and deposits, without the annual contract or the desk it assumes you have.
Cenvi runs your booking calendar, proposals, contracts, deposits and milestone payments on your own Stripe account at Stripe rate, month to month. On Venue Concierge it answers your phone and texts too, quoting live availability and booking the open date.
See your numbers on Cenvi in 15 min. More on how Cenvi works for venues is on a separate page.
Your event CRM bill vs Cenvi.
Same events, same paperwork. What changes is how long you are signed up for, what the card costs you, and what happens to an inquiry after hours.
- You signed a year and the inquiries still go to voicemail
- Your software quotes a price per venue and an onboarding fee on top
- The card rate is set in your contract, not by Stripe
The bill side by side
How each platform charges, and what each subscription actually delivers.
Pricing model, side by side
Both platforms give you a booking calendar, proposals, contracts and payments. Three things separate the bills: how long you are signed up for, what each one charges you to take a card, and what happens to an inquiry when nobody is at the desk.
Tripleseat
Price not published. Annual contract quoted per venue, with onboarding.
Venue Starter
The same event-sales tooling, on your own Stripe account, month to month, no setup fee
Price, compared
Tripleseat quotes each venue privately on an annual contract. Cenvi publishes three prices, all month to month, with Stripe rate on your own account. Cenvi rows highlighted.
| Tier | Monthly | What it runs |
|---|---|---|
| Tripleseat | Quoted | Leads, proposals, BEOs, contracts, e-signing, payments and reporting, on an annual contract quoted per venue with onboarding |
| Cenvi Venue StarterLowest price | $49/mo | Booking calendar, proposals, contracts, deposits and milestone payments, Stripe rate on your own account |
| Cenvi Venue ProMost venues | $99/mo | Everything in Venue Starter, plus unlimited spaces and invoices, crew operations, client email from your own domain and full reports |
| Cenvi Venue ConciergeFull system | $179/mo | Everything in Venue Pro, plus the 24/7 Front Desk phone and text line that quotes and books, and every location on one dashboard |
Tripleseat does not publish pricing. It sells annual contracts quoted to each venue, typically with an onboarding fee, and processes cards through its own payments product at a rate set in the contract. Ask them for a written quote and the processing rate before you compare. Cenvi runs on your own Stripe account at Stripe’s published rate, which Cenvi does not mark up, and every plan is month to month with no setup fee. Both companies change pricing; check before you decide.
What is actually different, feature by feature
Cenvi covers the event-sales workflow in full. Grouped by what each difference touches: the money, the phone, and the operation.
| What changes | Tripleseat | Cenvi |
|---|---|---|
| Money | ||
| How long you are signed up forWhat it costs to leave if the tool is not working for you. | Annual contract, quoted per venue | Month to month on every plan, cancel in one click |
| Setup and onboardingWho does the setup, and who pays for it. | Onboarding fee, quoted | No setup fee, built for you in 48 hours or the first month is free |
| What it costs you to take a cardAsk for the processing rate in writing. On $500,000 of bookings a year, every tenth of a percent is $500. | Through its own payments product, at the rate in your contract | Stripe’s published rate, on a Stripe account you own |
| Deposit, midway and final paymentsBoth schedule money against the event. Cenvi sends and chases each invoice for you. | Payment schedules on the contract | Milestone payments scheduled across the booking, invoiced on their own |
| The phone | ||
| Answers calls and texts around the clockA lead form on your website is not the same as picking up. | No. Web lead forms and email | Front Desk on {{plan.venue_concierge.name}}, quoting your real packages against live availability |
| What happens to an inquiry at 9pmThe couple who called three venues books the one that picked up. | Lands in the lead queue for the sales team in the morning | Captured, quoted, and booked or handed over with the details already taken |
| Running the venue | ||
| Booking calendar, proposals, contracts, paymentsThe event-sales workflow both platforms run. Tripleseat’s BEO builder is deeper. | Yes, with BEOs and event sheets | Included from {{plan.venue_starter.name}} |
| Reporting across a sales teamTripleseat wins for a large sales team. Cenvi shows what each event actually made. | Deep sales and pipeline reporting by manager | Revenue and booking reports on {{plan.venue_pro.name}}, profit per event on every plan |
| Multiple locations under one loginWhether each new location adds another contract. | Yes, each venue quoted and contracted | Fleet dashboard on {{plan.venue_concierge.name}}, with per-location rollup |
| Courts, fields and hourly rentalsFor a facility that rents by the hour as well as hosting events. | Not built for it | Every space carries its own hours, capacity and rate, booked by the hour, per guest or flat |
| Email your past client list from inside the platformReaching past clients without exporting to another tool. | Through a Mailchimp or Constant Contact integration | Unlimited on {{plan.venue_pro.name}}, from your own domain |
| Ticketing for events you host yourselfThe platform fee is carried by the ticket buyer, not taken out of your payout. | Not in product | Through Cenvi Social, and you keep the price you set |
| Support promise, in writingA committed response time, on every plan. | Account manager on larger contracts | One-hour response in business hours, from a named human |
| Package and menu importYour packages come over instead of being typed in again. | Menus built inside Tripleseat |    Your Tripleseat menus and packages import directly, reviewed before they go live |
| HubSpot CRM syncSales and ops working from the same contact and deal. | Not in its integrations list |  HubSpot sync both ways, from {{plan.venue_starter.name}} |
What each platform is actually for
Honest read. Both exist for a reason, because they were built for different jobs.
Hotel and restaurant groups with a dedicated sales team working leads at a desk, who want the deepest BEO and pipeline reporting in the category and are fine signing a year.
Independent venues, halls and facilities that lose events to a phone nobody answered. The full booking workflow, plus a line that picks up at any hour and books the open date. Your own Stripe account, month to month.
Set up your venue on Cenvi in minutes.
Create your account and get your booking calendar, proposals and payments live. No card required to look around. If you would rather see your numbers first, book fifteen minutes with us.
Or see how Cenvi works for venues →
See real results on Cenvi →Already on Tripleseat? See how we move you over →
Not ready for a call?
Get the 2-minute worksheet: what your current platform fees and missed calls cost per month, and the break-even math on switching. We’ll email it. No meeting, no pitch.
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Cenvi vs Tripleseat for an event venue
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Your Clients Earn Credit When They Book You Here
Corporate buyers like pharma reps, office managers and association organizers book through whichever channel pays them back. Every booking on Cenvi earns your client credit toward their next one. It costs you nothing, and it gives them a reason to come back to you instead of starting over somewhere else.
You Pay Nothing for It
The credit comes out of Cenvi's service fee, not your payout. You receive the full amount of every booking, exactly as you do today.
It Rewards the Person Who Books
The buyer sees what they will earn before they commit, so the repeat booking lands with you instead of drifting to whoever they call next.
It Builds With Every Booking
Credit accumulates and unlocks higher earn rates over time. The longer a client books through Cenvi, the more it costs them to go elsewhere.
They Can Cash It Out
Clients can trade their credit for a digital gift card from brands like Amazon, so the reward feels real from the first booking.
Rewards apply to bookings made through Cenvi, including from your own storefront. Program Terms.